At Keila Craft, your privacy is important to us. This Privacy Policy outlines how we collect, use, and protect your personal information when you visit or make use of our website. By accessing or using our services, you agree to the practices described in this policy.
Information We Collect
We may collect personal information you voluntarily provide, including your name, email address, shipping address, and phone number when you interact with our website, such as by creating an account or placing an order. We also collect data automatically such as IP addresses, browser type, and site usage information through cookies and analytics tools.
How We Use Your Information
We use the collected information to:
- Process and fulfill orders
- Provide customer service
- Send order updates and service notifications
- Improve our website, products, and customer experience
- Comply with legal requirements
Sharing Your Information
We do not sell or rent your personal information to third parties. We may share your information with trusted service providers who assist in operating our website, fulfilling orders, or conducting business on our behalf. These parties are required to keep your data confidential.
Cookies and Tracking
Our website uses cookies and similar tracking technologies to enhance user experience, analyze traffic, and personalize content. You may adjust your browser settings to disable cookies, though this may affect site functionality.
Opt-Out Instructions
You can opt out of receiving promotional communications from us at any time by clicking the “unsubscribe” link in our emails or contacting us directly at [email protected]. Please note that you will still receive order and account-related emails.
Data Retention
We retain your personal data for as long as necessary to fulfill the purposes outlined in this policy unless a longer retention period is required by law.
Security of Information
We take reasonable administrative, technical, and physical measures to protect your personal information against loss, theft, and misuse. However, no method of transmission over the internet or electronic storage is 100% secure.
International Users
Our services are available worldwide. By using our website from outside your country of residence, you acknowledge that your personal information may be transferred to and processed in countries where data protection laws may differ from those in your jurisdiction.
Changes to This Policy
We may update this Privacy Policy occasionally to reflect changes in our practices or legal requirements.
Contact Us
If you have any questions or concerns about this Privacy Policy or our practices, please contact us at [email protected].